NewsFebruary 25, 2021

US Consumer Perception of Travel Safety Reach Highest Levels Since April 2020 as Vaccines Roll Out

Six weeks after COVID-19 vaccine distribution began in the U.S., more than 50% of U.S. adults expect to be fully vaccinated in the next six months. As a result of the vaccine rollout, the percentage of U.S. adults feeling safe staying in a hotel and flying reach highest levels since April 2020 at 46% and 34%, respectively.

Of those already vaccinated, 70% feel safe staying in a hotel and 54% feel safe flying. More than half (53%) of those already vaccinated are likely to spend more on travel in the next four weeks


Why this matters?

As a global health crisis morphed into an economic one, Deloitte has been conducting a series of weekly surveys, around the United States, to better understand the interplay between personal safety and economic vulnerability as a driver of purchase decisions and consumer behavior. The most recent iteration (from 22-27 January) of Deloitte’s Global State of the Consumer Tracker, queried at least 1,000 American consumers. As nearly 30 million vaccine doses have been administered in the U.S., the latest responses show improving travel intentions and increasing consumer activity, pointing to a gradual recovery in the travel sector.

With stronger safety perceptions, net spending intent on travel reaches pandemic high mark. Nearly a year after the pandemic onset, which hit the travel industry harder than most, there’s reason to be optimistic. As more consumers are receiving the COVID-19 vaccine across the U.S., the perceived safety of leisure travel is on the rise.

53% of those already vaccinated are likely to spend more on travel in the next four weeks compared to 30% for the overall population. Over the next three months, vaccinated consumers indicate that they are two times more likely to take a domestic flight and 1.7 times more likely to stay in a hotel than the rest. These vaccinated consumers are also more likely to engage in activities such as renting a car (63%) and booking a private accommodation (61%).

“After being virtually homebound for the last year, the vaccine rollout is providing consumers with an increased sense of safety, meaning they are ready to get back on the road and in the air,” said Ramya Murali, principal in Deloitte and US hospitality leader. “Travel intentions across all categories have increased, which should be welcome news for restaurants, hoteliers, airlines and a host of other consumer and hospitality-focused businesses who have been preparing for this shift with increased safety measures to instill confidence for the long-term.”

Travel spending intentions increase

While travel intentions and activity are starting to rise, consumers are still somewhat cautious and leisure travel plans may not fully return to pre-pandemic levels. Post-pandemic 35% of consumers say they will eat out less at restaurants than they did prior to COVID-19. Similarly, 37% of consumers say they will fly less often than before the onset of the pandemic, and 36% will have fewer hotel stays.

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