NewsMay 16, 2020

Villa Hotels And Resorts To Launch ‘CleanStay@Villa Initiative’

On a bid to ensure health and safety for guests, Villa Hotels and Resorts is launching its CleanStay@Villa initiative.

CleanStay@Villa initiative will be built on the Villa Hotels and Resort’s existing high standards and under the guidance of their in-house doctors. The initiative will follow the WHO and Maldives Health Protection Agency (HPA) guidelines. This initiative will undergo regular reviews based on evolving industry standards and feedback from the group’s travel partners and guests.

“The health and safety of our guests have always been our priority. We have continuously maintained an excellent standard of hygiene in all our resorts. Given the impact of COVID-19, we have upgraded our standards to ensure the health and safety of guests throughout their experience in our resorts. When the Maldives re-opens for tourism, Villa Resorts will be providing guests with a renewed assurance of cleanliness and safety,” a statement by the resort read.

The CleanStay@Villa initiative will implement SOPs for end-to-end hygiene checks from arrival, transfer to departure. It includes, but not limited to, SOPs in the following:

  • Disinfect all exposed surfaces on lounges and transport facilities for arrival and departure.
  • Check and log temperature for all guests and staff on arrival and departing.
  • Identify high touch areas in guest villas and modify cleaning protocols to ensure that such areas are thoroughly cleaned and disinfected.
  • Implement new staff hygiene standards, with mandated PPE measures.
  • Apply stringent disinfecting measures for F&B, Spa, sports, and recreation facilities.
  • Recommend social distancing between guests and staff
  • Implement continuous staff training in hygiene and cleanliness standards and protocols
  • Ensure resorts’ medical clinics are housed with doctors and required facilities
  • Use hospital-grade disinfectants in cleaning protocols
  • In case of need, provide isolation rooms at each resort

Villa Hotels & Resorts is one of the leading resort chains in the Maldives operating five exclusive island resorts: Paradise Island Resort, Sun Island Resort, Royal Island Resort, Holiday Island Resort and Fun Island Resort.