Cora Cora MaldivesApril 22, 2024

Behind the Curtain: The Team Behind the Triumph at Cora Cora Maldives

In every triumph, there’s a collective effort driving the success forward. At Cora Cora Maldives, this collective spirit finds its expression in the diligent team working tirelessly to fulfil every guest’s needs.

These individuals have poured their energy into crafting a distinctive and memorable guest experience from the initial stages to the present. Let’s delve into the stories of those behind the scenes who have contributed to making it all possible.

Nadin Stevens – Assistant Sales & Marketing Manager

Nadin Stevens, Assistant Sales & Marketing Manager, reflects on her journey in the Maldives, transitioning from Switzerland to the serene island lifestyle. Initially expecting a short stay, she found herself captivated by the island’s tranquillity and the opportunities it offered for personal and career growth. Adapting to a different culture and environment, Nadin discovered new facets of herself, attributing her decade-long experience in the Maldives as instrumental in shaping her professional trajectory and personal development.

Nadin believes that Cora Cora Maldives’ innovative approach and vibrant atmosphere, particularly highlighted during the pandemic, make it stand out. Embracing the motto “It’s Freedom Time,” the resort offers guests distinctive dining experiences and a sense of liberation. This unique branding, coupled with the team’s dedication, fosters a familial ambience where guests feel free to indulge in various activities, setting Cora Cora Maldives apart as a haven for those seeking rejuvenation and connection.

In driving bookings and fostering guest loyalty, Nadin emphasises the importance of personal relationships with travel agents and industry partners. By providing support and solutions, Cora Cora Maldives instils confidence in its partners, fostering enduring collaborations. Furthermore, the resort’s Premium All-Inclusive Gourmet Meal Plan® and attentive staff nurture the feeling of belonging among guests, resulting in remarkable guest loyalty evidenced by early repeat bookings. Through innovative strategies and a focus on guest satisfaction, Cora Cora Maldives continues solidifying its presence as a premier destination in the Maldives.

Ariani – Spa & Wellness Manager

With a career that started in 2009 as a spa therapist, Ariani is now the Spa & Wellness Manager at Cora Cora Maldives. In her current leadership role, each step has been a journey to growth, learning, and creating unforgettable guest experiences. Being part of the exceptional resort at Cora Cora Maldives enables Ariani to merge her passion for wellness with the privilege of residing in the Maldives. The resort’s ethos, encapsulated by the phrase “It’s Freedom Time,” provides Ariani with a platform to inspire and uplift guests while nurturing and empowering her team. It’s a journey marked by gratitude and anticipation as she looks forward to crafting even more extraordinary moments in paradise.

At Cora Cora Maldives, holistic wellness experiences are curated to harmonise with the natural beauty of the Maldives. The MOKSHA® menu offers a sanctuary of rejuvenation, featuring an array of treatments beyond the ordinary. From soothing massages to the iconic “Essence of Maldives” ritual, guests are invited to immerse themselves in a world of relaxation and renewal. Surrounded by the gentle lull of waves and the serene embrace of nature, each experience is designed to nourish the body, mind, and soul, complemented by healthy indulgences and enriching activities.

As Spa & Wellness Manager, Ariani is dedicated to creating bespoke wellness programs that resonate with guests’ diverse needs. Through meticulous research and expert guidance, the resort offers a curated selection of treatments that embody true restoration. Guests are empowered to tailor their wellness journey, choosing from a range of transformative experiences.

Ahmed Fayaz – Executive Housekeeper

Ahmed Fayaz’s two-decade journey within the hospitality sector began in Front Office, Finance, and Engineering, but his transition into Housekeeping ignited his passion. Through perseverance and dedication, each challenge and triumph moulded him into the Executive Housekeeper he is today. At the heart of his role lies his passion for enhancing guest experiences, emphasising empathy and teamwork. Leading as the Executive Housekeeper at Cora Cora Maldives, Fayaz infuses his work with a genuine sense of care and dedication, striving to create unforgettable stays for every guest.

Fayaz spotlights proactive communication and attention to detail when addressing guest concerns or complaints about housekeeping services. Recognising guests’ diverse needs from various backgrounds, his team endeavours to anticipate and address issues before they arise. Central to their approach is a sincere apology followed by a swift resolution. Fayaz believes that communication that goes beyond the duration of the guest’s stay is essential to achieving guest satisfaction.

Innovation is critical to Fayaz’s strategy for streamlining housekeeping operations and promoting efficiency. Leveraging technology through a property management system enhances team coordination and service delivery. Additionally, Fayaz has proactively helped implement measures to reduce the resort’s ecological footprint by producing water within the resort premises and implementing an ecological linen reuse program.

Fayaz advises aspiring hospitality professionals, especially those aiming for housekeeping management roles, to prioritise practical experience through internships and training programmes. He stresses the importance of embracing the island lifestyle and integrating local culture into daily routines.

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