NewsSeptember 15, 2019

Business Traveller Asia-Pacific Awards 2019 Winners Announced

The winners of the prestigious Business Traveller Asia-Pacific awards were announced on 12th September at an exclusive presentation luncheon at the Island Shangri-La, Hong Kong.

This award is now in its 28th year and continues to celebrate the best in the travel and hospitality industry as voted by some of the region’s most qualified judges: the Business Traveller Asia-Pacific readers. These are 30,000-plus frequent travellers – taking an average of 19 business trips a year, where they provide valuable industry feedback.

This award identifies the airports, hotels, airlines and destinations that have most captivated this discerning audience and are crowned as the winners of their respective category.

Singapore Airlines was a major winner, winning the overall award for Best Airline in the World and Best Asia-Pacific Airline for the 19th year running. The airline also held on to the awards for Best First Class and Best Economy Class, while Qatar Airways picked up the Best Business Class award this year. Singapore Airlines also won Best Premium Economy Class and claimed the prize for Best Frequent-Flyer Programme. Cathay Pacific picked up the Best Airport Lounge award again this year.

American Airlines won the award for Best North American Airline again. Best Chinese Airline went to China Southern Airlines, while Qatar Airways won Best Middle Eastern/African Airline and Lufthansa won Best European Airline.

The honour of Best Business Hotel Brand in the World went to Grand Hyatt once again – marking its seventh consecutive year at the top, while Shangri-La held on to the title of Best Business Hotel Brand in Asia-Pacific and Mandarin Oriental, Hong Kong again took home the award for Best Business Hotel in the World. At the same time, the Best Business Hotel in Asia-Pacific this year was again taken by event host Island Shangri-La, Hong Kong.

Ascott remains undefeated in the category of Best Serviced Residence Brand in Asia-Pacific, having held the title since 2004 when the award was introduced. Meanwhile, the Best Serviced Residence in Asia-Pacific this year was again voted as Oakwood Premier OUE Singapore.

Airlines
Best Airline: Singapore Airlines
Best Asia-Pacific Airline: Singapore Airlines
Best Chinese Airline: China Southern Airlines
Best European Airline: Lufthansa
Best North American Airline: American Airlines
Best Middle-Eastern/African Airline: Qatar Airways
Best Low-Cost Airline: AirAsia
Best Airline First Class: Singapore Airlines
Best Airline Business Class: Qatar Airways
Best Airline Premium Economy Class: Singapore Airlines
Best Airline Economy Class: Singapore Airlines
Best Frequent-Flyer Programme: Singapore Airlines – Krisflyer
Best Airport Lounge: Cathay Pacific – The Pier First Class Hong Kong
Best Independent Airport Lounge: Plaza Premium First Hong Kong

Airports
Best Airport in the World: Changi Airport
Best Airport in Asia-Pacific: Changi Airport
Best Duty-Free in the World: Incheon Airport
Best Business City in Asia: Singapore
Best Business City in the World: London
Best Leisure City in Asia-Pacific: Bangkok

Hotels
Best Business Hotel Brand in the World: Grand Hyatt
Best Business Hotel Brand in Asia-Pacific: Shangri-La
Best Business Hotel Brand in Europe: Hilton Hotels & Resorts
Best Business Hotel Brand in North America: Marriott Hotels
Best Business Hotel Brand in the Middle East/Africa: Jumeirah
Best Mid-Market Hotel Brand in the World: Novotel
Best Luxury Hotel Brand in Asia-Pacific: Mandarin Oriental
Best Independent Hotel Brand: The Fullerton Hotels and Resorts
Best Hotel Loyalty Programme: Marriott Bonvoy
Best Business Hotel in the World: Mandarin Oriental, Hong Kong
Best Business Hotel in Asia-Pacific: Island Shangri-La, Hong Kong
Best Airport Hotel in Asia-Pacific: Crowne Plaza Changi Airport, Singapore
Best New Business Hotel in Asia-Pacific: JW Marriott Hotel Singapore South Beach
Best Resort Hotel in Asia-Pacific: The St. Regis Bali
Best Independent Hotel in Asia-Pacific: The Fullerton Bay Hotel, Singapore
Best Business Hotel in Bangkok: Grand Hyatt Erawan
Best Business Hotel in Beijing: China World Summit Wing, Beijing
Best Business Hotel in Chengdu: Niccolo
Best Business Hotel in Guangzhou: Shangri-La
Best Business Hotel in Hanoi: Sofitel Legend Metropole Hanoi
Best Business Hotel in Ho Chi Minh City: Park Hyatt Saigon
Best Business Hotel in Hong Kong: Grand Hyatt
Best Business Hotel in Jakarta: Grand Hyatt
Best Business Hotel in Kuala Lumpur: Mandarin Oriental
Best Business Hotel in Macau: Grand Hyatt
Best Business Hotel in Manila: Makati Shangri-La
Best Business Hotel in Melbourne: Grand Hyatt
Best Business Hotel in Mumbai: The Taj Mahal Palace
Best Business Hotel in New Delhi: JW Marriott Hotel New Delhi Aerocity
Best Business Hotel in Seoul: Lotte Hotel
Best Business Hotel in Shanghai: Grand Hyatt
Best Business Hotel in Shenzhen: Futian Shangri-La
Best Business Hotel in Singapore: Shangri-La
Best Business Hotel in Sydney: Park Hyatt
Best Business Hotel in Taipei: Shangri-La’s Far Eastern Plaza Hotel
Best Business Hotel in Tokyo: Park Hyatt
Best Serviced Residence in Asia-Pacific: Oakwood Premier OUE Singapore
Best Serviced Residence Brand in Asia-Pacific: Ascott