Grand Park Kodhipparu, Maldives hosted an extensive two weeks learning programme for its Lifestyle Host team with Heilbron Hospitality.
The Lifestyle Hosts of Grand Park Kodhipparu, Maldives embarked on a ten-day journey of intensive training from 10th to 21st June 2019. The programme covered the technical skills, soft skills and mindfulness and all essential components required to bring service excellence to the next level. This holistic programme allowed the team to develop an eye for detail, reawaken their senses, use the right emotional intelligence and most important of all charged with fresh energy, passion and commitment to go the extra mile and deliver the best service standards.
“The Lifestyle Host training is another step forward to our brand strategy in delivering our Loving Hospitality, where our guests can truly enjoy a personalized service from engaged and talented Lifestyle Hosts to deliver an enhancement of guest relation service with a butler spirit. Thank you to the team for the enthusiasm and interest shown, I am certain with this level of commitment we shall reach greater heights”, says Raffaele Solferino, General Manager at Grand Park Kodhipparu, Maldives.
Grand Park Kodhipparu, Maldives – Park Hotel Group’s first luxury resort and an exclusive address in beautiful Maldives. Designed by award-winning hospitality firm, Hirsch Bedner Associates, this one-island-one-resort destination invites visitors into an oasis of tranquillity with its collection of beach and water villas, dining venues and recreational spaces. More than just a destination for couples and honeymooners, this location in the North Male Atoll makes for many enthralling underwater experiences with renowned snorkeling and diving sites including wreck sites just nearby. The resort is also family-friendly with a wide array of children’s facilities including a kids club and kids activities.