Junaid Ahmed has recently been promoted to the role of Executive Assistant Manager – Rooms at Grand Park Kodhipparu, Maldives, marking a significant milestone in his nearly two-decade-long career in the hospitality industry. His journey began in 2004 as an excursion guide at Kurumba Maldives, where he developed a deep understanding of guest satisfaction and honed his interpersonal skills. Over the years, Junaid has held a variety of roles, including Receptionist, Airport Representative, Butler, Front Office Supervisor, Night Manager, Duty Manager, and Assistant Front Office Manager. These diverse experiences have equipped him with a comprehensive understanding of front-office operations and a steadfast commitment to delivering exceptional service.
In his previous role as Front Office Manager at Grand Park Kodhipparu, Junaid demonstrated exceptional leadership and a passion for creating unforgettable guest experiences. He prioritised seamless operations, personalised service, and fostering a culture of teamwork among his staff. His ability to anticipate guest needs, manage high-pressure situations, and resolve complaints effectively has been instrumental in maintaining the resort’s reputation for excellence. Junaid’s hands-on approach and dedication to continuous improvement have consistently elevated the guest experience, ensuring that every interaction reflects the highest standards of hospitality.
As Executive Assistant Manager – Rooms, Junaid will bring his wealth of experience and proven leadership skills to oversee the resort’s rooms division, including front office, housekeeping, and guest services. His promotion is a testament to his unwavering commitment to hospitality excellence, his ability to inspire and develop teams, and his relentless pursuit of creating magical moments for guests.
