NewsSeptember 21, 2020

What makes Waldorf Astoria Maldives Ithaafushi airport service unique?

A Well-Experienced Airport Concierge Team.

Waldorf Astoria Maldives Ithaafushi’s airport team is consisting of eight dedicated Airport Concierges who have proven track record in renowned luxury hotel brands and the aviation industry. Notably, it is the resort Airport Manager who brings a wealth of knowledge and experience from previous thriving resort pre-openings. His expertise at Maldivian air taxi and island aviation services at Velana International Airport is a massive advantage in leading the team in a similar field. The genuine and positive attitude towards welcoming the guests is remarkable and the innovative ideas to create a genuine service is an unforgettable experience for all the arrival and departure guests.

A True Waldorf Service.

Airport Concierge team is the face of the Waldorf Astoria brand in the Maldives, providing Hilton’s light and warmth of hospitality to every guest and creates extraordinary first and last impression. The Airport Concierge team, welcomes the guests at the airport arrival gate, with a hand on the heart gesture, demonstrating a sense of kindness and genuine hospitality.

To provide authentic personalized service from the moment guests are welcomed, the airport concierge assists the guest luggage and will be further taken care of until boarded on to a luxury yacht. Likewise, all departure guests are escorted from their luxury yacht, assist guest luggage, complete security checkpoints and do the flight check-in for every resort guest. After the completion of the formalities, the airport concierge team will bid fond farewell for their departure guests.
Waldorf Astoria Maldives airport concierges undergo various Hilton training programs, and they are certified with South African Butler Academy training (SABA) during the pre-opening at the resort.

Stay connected with high-speed exclusive Waldorf Astoria Maldives Wi-Fi.

Upon receiving of the guests at the arrival gate, an exclusive Waldorf Astoria Wi-Fi will be offered to the guests. Guests will be connecting with the same Wi-Fi at their luxury yacht until they reach their dream destination. Similarly, until the guests’ departure, the same Wi-Fi access is given to the guests while waiting at the airline check-in counters.

The biggest luxury yacht fleet for guest transportation in the Maldives.

Waldorf Astoria Maldives Ithaafushi has the biggest luxury yacht fleet arranged for every arrival and departure guests, which is incomparable with any other luxury resort in the Maldives. The fleet has six luxury yachts which include a Majesty 70 the biggest private luxury yacht in the Maldives, comprises of lavish interiors and bedroom for guests to relax and enjoy after long haul flights. This luxury yachts transfer and curated amenities makes every guest first and last impression unforgettable. It surely would make every moment worth it, and memorable. During the rainy days, luggage is covered with special protectors, which makes the guest feels that none of their valuable belongings is soaked wet while loading and unloading to the yachts. This would make it convenient for the guests to be boarded into their luxury yacht even in the rainy weather.

Situated in one of the most beautiful, sought-after locations in the world, the award-winning Waldorf Astoria Maldives Ithaafushi offers guests unparalleled, bespoke service and unforgettable experiences. Sleek and spectacular, with unprecedented privacy, Waldorf Astoria Maldives Ithaafushi inspires extraordinary journeys for the soul. From extensive outdoor adventure options, including snorkeling and diving in the fascinating underwater world, to the mesmerizing Waldorf Astoria Spa, guests are spoilt for choice.

Guests can select from 10 indulgent dining venues such as The Ledge which was created by Dave Pynt, the culinary mastermind behind Singapore’s Michelin-starred Burnt Ends restaurant, and features elevated barbecue that can be savoured against the stunning backdrop of the Indian Ocean. Discerning guests can also dine amongst the treetops at Terra while enjoying spectacular views of the ocean and horizon, or bask in the magnificent sunset at Amber, the resort’s signature bar.

Waldorf Astoria Maldives Ithaafushi operates with an industry-leading standard of cleanliness and disinfection of the proprietary Hilton CleanStay program while adhering to the Maldivian health and safety guidelines.

From arrival to check-in and throughout the entire stay, guests can experience an elevated standard of cleanliness and sanitization which build upon Hilton’s already high standards of housekeeping and hygiene where hospital-grade cleaning products and upgraded protocols are currently in place. For more information about Hilton CleanStay, visit https://www.hilton.com/en/corporate/cleanstay/